Measuring the Success of Health Programs and Services

Central Time

Summary

Public libraries are critical to their community’s health, serving as a go-to resource for individuals to access current and reliable health information. Public library staff have a deep understanding of the unique needs of their communities and the value of serving their patrons’ health needs. Now all they need is the data to prove just how valuable those services are. In this webinar, participants will learn how Project Outcome’s new health survey will help public libraries measure the success of health programs and services. Participants will also discover helpful resources and training tools to enhance their health services.

 

The Project Outcome health survey was developed in partnership with the National Network of Libraries of Medicine (NNLM), dedicated to advancing the progress of medicine and improving public health. To learn more, visit https://nnlm.gov.

 

Learning Outcomes

At the conclusion of this webinar, participants will:

• Know resources and training tools to help create and improve health services at their library;
• Understand how to measure the outcomes of their health-related programs using Project Outcome’s new health survey; and
• Be able to apply survey data for decision making and action.

Instructor

Emily Plagman is the manager of impact and advocacy for the Public Library Association and manages PLA’s performance measurement initiative, Project Outcome. Prior to joining PLA, Emily worked as a project manager at the Chicago Metropolitan Agency for Planning on an energy efficiency grant. Emily received her Master’s in International Public Affairs from the LaFollette School of Public Affairs at the University of Wisconsin and her Bachelor’s in Political Science at Marquette University.