Wherever public libraries are working, possibility lives.
People who work in public libraries know that library services open new opportunities for anyone who enters — putting people on the path to literacy, technological know-how, or a better job. We see evidence of this every day — what libraries have long been missing is meaningful outcome data to support it.
Project Outcome is designed to help public libraries understand and share the impact of their programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing patron outcomes. The results can be used to demonstrate the value of library services, make improvements, determine how to allocate limited resources, and increase funding and partnership opportunities.
Project Outcome: Year in Review
2016 ANNUAL REPORT (URL) | 2016 ANNUAL REPORT (PDF)
2017 ANNUAL REPORT (PDF)
Appendix: AGGREGATE SURVEY RESULTS & OUTREACH (XLSX)
Project Outcome Evaluation Results
As part of the three-year grant from the Bill & Melinda Gates Foundation, PLA hired ORS IMPACT to conduct ongoing evaluations of Project Outcome. The evaluation results from 2015-2017 are below.