Project Outcome: Using Survey Results to Influence Library Programming
CLICK HERE for the archived webinar recording.
Takeaways
This webinar is designed to teach participants how to use their Project Outcome results to influence library programming as it relates to short- and long-term decision-making. Attendees will learn how to closely analyze their results, specifically the open-ended feedback collected from patrons, to make programmatic changes and hear from two public libraries that have already implemented the Project Outcome surveys and made changes based on their results. Participants will have the opportunity to ask questions and share ideas.
Who Should Attend
This webinar is open to everyone but will be most beneficial for those already registered with Project Outcome. Project Outcome is a free service provided by the Public Library Association. If you would like to enroll in Project Outcome in advance of the webinar, please do so at www.projectoutcome.org and view our “How to Enroll in Project Outcome” webinar for training.
Instructors
Crystal Schimpf is a library training consultant and co-founder of Kixal, where she provides collaborative, transformative training for libraries and nonprofits. She has provided training on projects for the Urban Libraries Council’s Edge Initiative, the Public Library Association, TechSoup, the Colorado State Library, Community Technology Network, and the R-Squared Conference. Crystal is a degreed librarian with a passion for digital literacy and technology issues and has worked on many projects, programs, and services that require outcome measurement.
Daniel Hensley is the Adult Programming Coordinator at Carnegie Library of Pittsburgh (Pa.). Before coming to CLP, Dan was a reference and instruction librarian in some terrific academic and public libraries in San Francisco and Pittsburgh.
Brent Bloechle has been with the Plano (Tex.) Public Library System for the past eleven years. For the past six years he has been a branch manager at the Maribelle M. Davis Library, one of five PPLS libraries. In addition to his managerial responsibilities, he works with library technology, services evaluation and the PPLS social media presence. Prior to this position he was the manager of the Schimelpfenig branch and a public services librarian in Plano. He also worked as a librarian in the Business Information Center of the Cox School of Business at Southern Methodist University and completed market research for the Dallas/Fort Worth International Airport. Prior to getting his Masters in Library and Information Science, Texas Woman’s University, he was with Barnes & Noble and B. Dalton Booksellers in a variety of management positions.
