The Power of Performance: The PLA Performance Measures Initiative
Just as they do on “Dancing with the Stars,” if the public doesn’t like your performance, they vote – usually with their feet. If you are interested in understanding your community by using a simple and straightforward measurement process, come hear from colleagues that have been trained on and implemented a powerful one. Learn what differences it has made in planning services, improving programming, and enhancing connections with their communities.
At the end of this session, participants will:
- Learn about participant experiences and the value of performance measurement in planning and decision making.
- Hear how the project supports the library's use, implementation, advocacy, and planning efforts.
- Discover about participation opportunities.
The session organizer(s) identified this session as appropriate for:
- Level 2: People with some knowledge, who want to increase their understanding.
This session will have: Medium interaction; single speaker/panel with questions or audience participation throughout
Presenters:
- Denise Davis, Deputy Director, Sacramento (Ca.) Public Library
- Carolyn Anthony, Director, Skokie (Ill.) Public Library
