Moving Toward Outcomes

In the early stages of Project Outcome, the Direct of Skokie Public Library and Performance Measurement Task Force Leader, Carolyn Anthony, wrote an article about why outcome measurement is so important for the future of libraries. In this Public Libraries Online article, Anthony reminds readers that we must show more effectively that libraries are not only busy and efficiently run institutions, but that public libraries have multiple direct and indirect impacts on our communities. 

 

Click here to read the full article and other links to early Project Outcome initiatives.